Marketing MCQ Marketing Gerald's Tire Service provides each employee with a clean, sharp-looking uniform. It also instruct employees to put all tools back where they belong and keep the work area clean and uncluttered. Gerald's Tire Service emphasizes __________ in the five service quality dimensions.

Gerald's Tire Service provides each employee with a clean, sharp-looking uniform. It also instruct employees to put all tools back where they belong and keep the work area clean and uncluttered. Gerald's Tire Service emphasizes __________ in the five service quality dimensions.

Marketing

Gerald's Tire Service provides each employee with a clean, sharp-looking uniform. It also instruct employees to put all tools back where they belong and keep the work area clean and uncluttered. Gerald's Tire Service emphasizes __________ in the five service quality dimensions.

A. assurance

B. reliability

C. tangibles

D. responsiveness

E. empathy

Answer: C. tangibles

Marketing MCQ

Gerald's Tire Service provides each employee with a clean, sharp-looking uniform. It also instruct employees to put all tools back where they belong and keep the work area clean and uncluttered. Gerald's Tire Service emphasizes __________ in the five service quality dimensions.

Gerald's Tire Service provides each employee with a clean, sharp-looking uniform. It also instruct employees to put all tools back where they belong and keep the work area clean and uncluttered. Gerald's Tire Service emphasizes __________ in the five service quality dimensions.

Learn More :

Share this