If a company responds to a negative report on a scam reporting website, why should the company not mention its name in the response?
Answer: Mentioning the company's name can potentially allow the negative information optimize better than content the company actually want to be seen.
-Online Reputation Management- The act of reviewing what is being said about a company or individual online so that the company or individual can engage in activities that improve their overall public relations. Online reputations management is public relations, but online
Consider a small online clothing boutique. Describe two ways this boutique could use Pinterest to increase sales.
Answer:
-It can create a pinterest profile and organize pins with pertinent pins
-Provide a Pin it button on the company's website next to visually appealing content
Suppose you have a company Facebook profile that has 10,000 fans. Your posts are being viewed by only 100 of those fans on average. You know that more than 1% of your fans are logging on to Facebook every day. What explains this low viewing by your fans?
Answer: Facebook does not display all content posted by friends or liked pages. Each user has hundreds of friends, so it would be too much. Use algorithm formerly known as EdgeRank, to put certain posts on your wall.
-It has low engagement, viewers are not engaged. The Facebook algorithm notices that and stops displaying it
The Facebook News Feed consists of what four types of content?
Answer:
1. any content posted by friends, such as pictures, links, videos, statuses, etc.
2. other actions from friends such as likes, comments, etc.
3. content from pages liked by the user
4. paid-for advertisement
Your friend manages social media for an online retailer. This friend brags about his company's 100,000 social media followers. You respond, "That's a good volume, but do you have any measures of
Name the three parts of the virality formula. X = Pf N Pv
-X is # of additional views generated from one person viewing,
-Pf is the probability of person forwarding that video to other people,
-N is number of people who see the forward,
-Pv is probability of person receiving the forward viewing the video.