In the modern customer-oriented organizational chart, which of the following is considered to be at the top of the organizational pyramid?
A) sales
B) top management
C) front-line people
D) customers
E) middle management
Answer: D
In the modern customer-oriented organizational chart, which of the following is considered to be at the top of the organizational pyramid?
A) sales
B) top management
C) front-line people
D) customers
E) middle management
Answer: D