Suppliers who are dependable in their on-time delivery, order completeness, and order-cycle time are most likely to be differentiated based on ________.

Suppliers who are dependable in their on-time delivery, order completeness, and order-cycle time are most likely to be differentiated based on ________.



A) resilience
B) innovativeness
C) insensitivity
D) reliability
E) expertise


Answer: D


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