In the usual _____ procedure, parties select a disinterested and informed party or parties to serve as a referee to determine the merits of the case and make a judgment that both parties agree to honour under the law.

In the usual _____ procedure, parties select a disinterested and informed party or parties to serve as a referee to determine the merits of the case and make a judgment that both parties agree to honour under the law.



A. arbitration

B. informal settlement

C. conciliation

D. litigation

E. coercion


Answer: A. arbitration


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International Marketing Chapter 7

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