A professional baseball team that has unsold tickets for a Friday night game cannot resell those tickets for a game the following afternoon due to the _____ characteristic of services.

A professional baseball team that has unsold tickets for a Friday night game cannot resell those tickets for a game the following afternoon due to the _____ characteristic of services.



A. Intangibility

B. Simultaneous production and consumption

C. Heterogeneity

D. Perishability

E. Divisibility


Answer: D. Perishability


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