Serena studies her customer profiles, market research data, complaints, and other information, attempting to better understand what her customers want. Serena operates in the __________ era of marketing.

Serena studies her customer profiles, market research data, complaints, and other information, attempting to better understand what her customers want. Serena operates in the __________ era of marketing.



A.
production-oriented

B.
sales-oriented

C.
market-oriented

D.
value-based

E.
retailing-oriented


Answer: D


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Marketing Chapter 1

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