Server ____________ ensure that service staffs do things correctly, as requested, in the right order, and at the right speed.
a.
kanbans
b.
poka-yokes
c.
jidokas
d.
banzais
e.
sodokus
Answer: B
Server ____________ ensure that service staffs do things correctly, as requested, in the right order, and at the right speed.
a.
kanbans
b.
poka-yokes
c.
jidokas
d.
banzais
e.
sodokus
Answer: B