_______ supply the central, problem-solving benefit that customers seek.
a.
Core products
b.
Supplementary services
c.
Delivery processes
d.
Sustaining processes
e.
Conditional services
Answer: A
_______ supply the central, problem-solving benefit that customers seek.
a.
Core products
b.
Supplementary services
c.
Delivery processes
d.
Sustaining processes
e.
Conditional services
Answer: A