To become a more value-driven organization, Pokrah University is holding regular coffee-hour discussions with its students and surveying its graduates regarding students' educational needs and desires. Pokrah University is becoming more value driven through
A.
sharing information across the organization.
B.
balancing its customers' benefits and costs.
C.
evaluating strategic competitive partnerships.
D.
building relationships with customers.
E.
keeping the faculty members happy.
Answer: D