When Toyota owners began to report problems with sticking accelerator pedals and non-functioning brakes, Toyota at first ignored or rejected the claims. Eventually, the company evaluated the issue and did a recall. Which of the four steps of the Ethical Decision-Making Framework was Toyota performing when it recalled several of its 2007-2010 models?
A.
assess risk
B.
identify issues
C.
gather information and identify stakeholders
D.
brainstorm and evaluate alternatives
E.
choose a course of action
Answer: E