Which of the following is NOT an example of intangible abstract concept in service promotion?
a. Financial security
b. Expert advice
c. Safe transportation
d. Working timetable
e. Friendly staff
Answer: D
Which of the following is NOT an example of intangible abstract concept in service promotion?
a. Financial security
b. Expert advice
c. Safe transportation
d. Working timetable
e. Friendly staff
Answer: D