Which of the following is NOT one of the benefits of having a reservations system?

Which of the following is NOT one of the benefits of having a reservations system?



a.
Helps service personnel to serve more effectively.
b.
Helps in pre-selling the service.
c.
Helps customers to avoid queuing.
d.
Helps firms to keep some time aside for emergency jobs.
e.
Allows demand to be controlled.


Answer: A


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