Which of the following service has the lowest customer's participation level ?
a.
ATM cash withdraw
b.
Weather forecast TV program
c.
Hair cutting
d.
Education
e.
Car repair
Answer: B
Which of the following service has the lowest customer's participation level ?
a.
ATM cash withdraw
b.
Weather forecast TV program
c.
Hair cutting
d.
Education
e.
Car repair
Answer: B