Maribeth and Asher are trying to think of someplace to take their kids this weekend. Asher thinks it might be fun to take the kids to Coco Key, an indoor waterpark located in a nearby city. However, since no one in the family has ever been to Coco Key before, they will be unable to assess the of the waterpark until they actually visit.
a. tangible attribute
b. experience quality
c. creative quality
d. credence quality
e. heterogeneity feature
ANSWER: b