The owner of a small chain of local coffeehouses could use ___ to determine why customers do not seem to like the location of her new coffeehouse.

The owner of a small chain of local coffeehouses could use ___ to determine why customers do not seem to like the location of her new coffeehouse.


a. transactional marketing
b. public relations
c. an EDI system
d. market synergy
e. marketing research


ANSWER: e


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Marketing Chapter 9

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