"Social Media has gotten nasty". Give an example. Is this good or bad? Why? Should there be restrictions?

"Social Media has gotten nasty". Give an example. Is this good or bad? Why? Should there be restrictions?



People often turn to social media to direct their complaints about a particular brand or incident. This includes making mean tweets, posting youtube videos and blogging about bad experiences. This hurts companies business because a bad review often weighs more strongly with a customer/deters more business than a good review.



Learn More :

Principles of Marketing

Learn More Multiple Choice Question :