Marketing MCQ Marketing When a service firm features service improvements that resulted from customer feedback, it is reducing which customers' complaining barrier?

When a service firm features service improvements that resulted from customer feedback, it is reducing which customers' complaining barrier?

Marketing

When a service firm features service improvements that resulted from customer feedback, it is reducing which customers' complaining barrier?

a. Inconvenience

b. Doubtful payoff

c. Unpleasantness

d. Anger

e. Financial cost

Answer: B

Marketing MCQ

When a service firm features service improvements that resulted from customer feedback, it is reducing which customers' complaining barrier?

When a service firm features service improvements that resulted from customer feedback, it is reducing which customers' complaining barrier?

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