All of the following examples a consumer might have difficulty separating the deliverer of the service from the service itself, except:
A.
a dental visit
B.
submitting the tax return online
C.
a university marketing class
D.
a haircut.
Answer: B
Marketing MCQ
A.
a dental visit
B.
submitting the tax return online
C.
a university marketing class
D.
a haircut.
Answer: B