Barnes and Noble, a multichannel book shop, discovers that Amazon.com is selling a new blockbuster book by Dan Brown at a 25 percent discount over Barnes and Noble's in-store price—because Amazon.com has a lower overhead cost. This is an example of _________ conflict.

Barnes and Noble, a multichannel book shop, discovers that Amazon.com is selling a new blockbuster book by Dan Brown at a 25 percent discount over Barnes and Noble's in-store price—because Amazon.com has a lower overhead cost. This is an example of _________ conflict.


A. vertical

B. traditional

C. horizontal

D. administered

E. contractual



Answer: C. horizontal


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