According to Charlene Li and Josh Bernoff of Forrester Research, which of following categories of social media users posts comments, ratings, and reviews of products and services on blogs and forums?​

According to Charlene Li and Josh Bernoff of Forrester Research, which of following categories of social media users posts comments, ratings, and reviews of products and services on blogs and forums?​


a.

​Critics

b.

​Inactives

c.

​Joiners

d.

​Spectators



Answer: a.

​Critics


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