Which of the following methodologies takes the list of desired customer attributes (CAs) generated by market research and turns them into a list of engineering attributes (EAs) that engineers can use?

Which of the following methodologies takes the list of desired customer attributes (CAs) generated by market research and turns them into a list of engineering attributes (EAs) that engineers can use?



A) quality control processes

B) quality function deployment

C) rapid prototyping

D) marketing control

E) control system formation



Answer: B


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