When a customer responds on the inbound channel to an in-flight offer then _________.

When a customer responds on the inbound channel to an in-flight offer then _________.



A) a new offer will be started
B) the offer flow will start from the Start shape
C) the offer flow re-starts from any shape which implements the ticket mechanism
D) the offer flow will re-start from the Inbound Call Centre shape




Answer: C


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