SwissAir tried to expand, but because of a variety of reasons, it failed and had to declare bankruptcy. Prior to declaring bankruptcy, SwissAir engaged in several cost-cutting efforts, which alienated its customer base. After much effort, the company began operations again with the hope of attracting its previous customers back. Because it feared that a __________ strategy would not undo the damage to the brand name, the company opted for a new name and new look.

SwissAir tried to expand, but because of a variety of reasons, it failed and had to declare bankruptcy. Prior to declaring bankruptcy, SwissAir engaged in several cost-cutting efforts, which alienated its customer base. After much effort, the company began operations again with the hope of attracting its previous customers back. Because it feared that a __________ strategy would not undo the damage to the brand name, the company opted for a new name and new look.




A) segmentation
B) differentiation
C) repositioning
D) probability
E) inference





Answer: C


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