As an omnichannel retailing operation matures, as in the case of Walmart, what tends to happen to its organizational structure?

As an omnichannel retailing operation matures, as in the case of Walmart, what tends to happen to its organizational structure? 



A. separation of all operations

B. escalation of costs across all channels

C. growth of retail channel and diminishment of Internet channel

D. operational integration of all channels

E. growth of Internet channel and diminishment of retail channel


Answer: D. operational integration of all channels


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