What does the principle of uno actu mean?
a) Significance of personal contact of services
b) Intangibility of services
c) Congruence of consumption and production of services
Answer: c) Congruence of consumption and production of services
What does the principle of uno actu mean?
a) Significance of personal contact of services
b) Intangibility of services
c) Congruence of consumption and production of services
Answer: c) Congruence of consumption and production of services