Which of the following statements about business processes are correct?
a) Business processes generate value for customers and added value for the company
b) Business processes include secondary activities of a company
c) Business processes are activities of companies related to customers and goods or services
d) Business processes start with the production and end in sales markets
Answer:
a) Business processes generate value for customers and added value for the company
c) Business processes are activities of companies related to customers and goods or services