In lecture, the tasks of considering the color of retailer walls, the scents or music experienced when visiting a store (physically) is shaping ____________ to help convey a total brand message to the target consumer.

In lecture, the tasks of considering the color of retailer walls, the scents or music experienced when visiting a store (physically) is shaping ____________ to help convey a total brand message to the target consumer.


A. Showbrooming
B. Atmospherics
C. Franchising
D. Showrooming


Answer: B. Atmospherics


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