Which of the following is the term for customers who make repeat purchases and tell others about their positive experiences with a product or service?
A) barnacles
B) customer evangelists
C) butterflies
D) full partners
E) social customers
Answer: B
Which of the following is the term for customers who make repeat purchases and tell others about their positive experiences with a product or service?
A) barnacles
B) customer evangelists
C) butterflies
D) full partners
E) social customers
Answer: B