Which of the following steps in the selling process is most focused on ensuring customer satisfaction and repeat business?
A) preapproach
B) demonstration
C) handling objections
D) qualifying prospects
E) follow-up
Answer: E) follow-up
Which of the following steps in the selling process is most focused on ensuring customer satisfaction and repeat business?
A) preapproach
B) demonstration
C) handling objections
D) qualifying prospects
E) follow-up
Answer: E) follow-up