By providing access to the unfettered opinions of consumers, ________ offer an instant way to gain background information for a problem, to define terms, to clarify problems and hypotheses, and to establish research priorities.

By providing access to the unfettered opinions of consumers, ________ offer an instant way to gain background information for a problem, to define terms, to clarify problems and hypotheses, and to establish research priorities.


a. focus groups
b. online panels
c. social media platforms
d. executive interviews


Answer: c. social media platforms


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Marketing Chapter 4

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