Companies like GEICO and Progressive that use online marketing and phone calls have affected established car insurance companies like State Farm and Allstate that traditionally write their policies through agents. This demonstrates that __________________.

Companies like GEICO and Progressive that use online marketing and phone calls have affected established car insurance companies like State Farm and Allstate that traditionally write their policies through agents. This demonstrates that __________________.


a. Everyone likes to use the Internet
b. B. Younger customers may value quick in-and-out transactions more than their parents
c. C. Different business models will always work because there will always be people who are insecure and need to see an agent
d. D. When older people stop buying insurance, all insurance will be offered online only
e. E. Car insurance is mandatory in all states


Answer: B. Younger customers may value quick in-and-out transactions more than their parents


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