Ladell is excited because a prospect has just signed a purchasing agreement for the biggest sale Ladell has made in his two-year sales career. Ladell is obviously happy as he sits across the desk from his newest customer. What should Ladell do now?
a. Discuss the buyer's expectations concerning a delivery schedule of the product.
b. Stop talking about the product ordered and leave his customer's office.
c. Invite the prospect out for a meal.
d. Discuss his company's payment expectations.
e. Discuss the buyer's expectations for the product.
Answer: b. Stop talking about the product ordered and leave his customer's office.