Of the four support activities in the value chain, ______ refers to how the firm deals with vendors and quality issues.

Of the four support activities in the value chain, ______ refers to how the firm deals with vendors and quality issues.

Of the four support activities in the value chain, ______ refers to how the firm deals with vendors and quality issues.


a. Firm infrastructure
b. Human resource management
c. Technology development
d. Procurement


Answer: d. Procurement


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