_____ are the abstract outcomes of product or service usage that are intangible, subjective and personal.

_____ are the abstract outcomes of product or service usage that are intangible, subjective and personal.

_____ are the abstract outcomes of product or service usage that are intangible, subjective and personal.



A. Functional consequences
B. Psychosocial consequences
C. Bundles of attributes
D. Service assessments
E. Psychological stimuli


Answer: B


Learn More :