Relationship marketing is an important concept because:
A) It guarantees customer satisfaction
B) It is necessary for profitability to be accomplished
C) Consumers are relationship oriented
D) It is necessary to generate sales
Answer: B
Relationship marketing is an important concept because:
A) It guarantees customer satisfaction
B) It is necessary for profitability to be accomplished
C) Consumers are relationship oriented
D) It is necessary to generate sales
Answer: B