Which of the following is true about sales-oriented firms?

Which of the following is true about sales-oriented firms?



a. They put customers at the center of their business.
b. They define their business in terms of the benefits their customers seek.
c. They derive their competitive advantage from an internal focus.
d. They focus on keeping and improving relationships with current customers.


Answer: C. They derive their competitive advantage from an internal focus.


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Marketing Chapter 1

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