A beach hotel starts to accept credit cards for payment, this is an example of __________
a.
Service improvements
b.
Supplementary service innovations
c.
Major service innovations
d.
Major process innovations
e.
Style changes
Answer: B
A beach hotel starts to accept credit cards for payment, this is an example of __________
a.
Service improvements
b.
Supplementary service innovations
c.
Major service innovations
d.
Major process innovations
e.
Style changes
Answer: B