One of the main responsibilities of sport marketers is to keep their loyal customers as heavy users and escalate lower-level users into loyal customers. An effective tool for accomplishing this goal would be ___ marketing.

One of the main responsibilities of sport marketers is to keep their loyal customers as heavy users and escalate lower-level users into loyal customers. An effective tool for accomplishing this goal would be ___ marketing.


a. interactive
b. relationship
c. patronage
d. nonprofit
e. affiliation


ANSWER: b


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