Marketing MCQ Marketing Chapter 1 Retailers who give their sales clerks the authority to handle customer complaints without having to get approval from a supervisor are using empowerment.

Retailers who give their sales clerks the authority to handle customer complaints without having to get approval from a supervisor are using empowerment.

Marketing Chapter 1

Retailers who give their sales clerks the authority to handle customer complaints without having to get approval from a supervisor are using empowerment.

a. True
b. False

ANSWER: True

Marketing MCQ

Retailers who give their sales clerks the authority to handle customer complaints without having to get approval from a supervisor are using empowerment.

Retailers who give their sales clerks the authority to handle customer complaints without having to get approval from a supervisor are using empowerment.

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