All of the following are techniques that can be helpful in remembering a customer's name EXCEPT:

All of the following are techniques that can be helpful in remembering a customer's name EXCEPT:


A) verify the spelling of the person's name


B) repeat the name immediately


C) write the name on a nametag


D) ask how the person would like to be addressed


E) relate the name to something easy to remember


Answer: C


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