Communication-style bias is most likely to occur when which of the following occurs?
A) Salespeople have contact with another person whose communication style is different than their own.
B) Salespeople have problems understanding another person's accent.
C) Salespeople have different ranges of vocabulary.
D) Salespeople lack a grasp of social etiquette.
E) Salespeople talk more quietly than anyone else in the room does.
Answer: A