Gretta had never tried Pert shampoo but she doubts that a shampoo can be effective as a two-in-one shampoo and conditioner. Her negative predisposition toward the brand is her

Gretta had never tried Pert shampoo but she doubts that a shampoo can be effective as a two-in-one shampoo and conditioner. Her negative predisposition toward the brand is her


a. learned behavior

b. brand cluster

c. attribute

d. attitude

d. motive


Answer: d. attitude


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