Which stage of the consumer shopping and purchasing model is often seen by retailers as an opportunity to use suggestion selling to sell add-on or related purchases, and impulse merchandise?

Which stage of the consumer shopping and purchasing model is often seen by retailers as an opportunity to use suggestion selling to sell add-on or related purchases, and impulse merchandise?


a. Stimulus

b. Purchase

c. Problem recognition

d. Search

e. Evaluation of alternatives


Answer: B


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Retailing Chapter 3

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