Bat Trang sells ceramics for home and businesses to retailers in Vietnam. When its salesperson told the prospect, "For this week only, we will pay the all the shipping costs for new customers", the salesperson was using a(n) __________.

Bat Trang sells ceramics for home and businesses to retailers in Vietnam. When its salesperson told the prospect, "For this week only, we will pay the all the shipping costs for new customers", the salesperson was using a(n) __________.

Bat Trang sells ceramics for home and businesses to retailers in Vietnam. When its salesperson told the prospect, "For this week only, we will pay the all the shipping costs for new customers", the salesperson was using a(n) __________.



a) reactive close

b) assumption close

c) urgency close

d) consultative close

e) definitive close



Answer: c


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