Good salespeople must care about their customers, their issues, and their problems. In doing so, they are exhibiting what personal trait of successful salespeople?
A. personality
B. optimism
C. resilience
D. empathy
E. sympathy
Answer: D. empathy
Marketing MCQ
Marketing
Good salespeople must care about their customers, their issues, and their problems. In doing so, they are exhibiting what personal trait of successful salespeople?