When considering the best channel to use, the following are true about smaller firms, except that they
a. are likely to have a large number of distribution centers.
b. may be in a strong position to cater to customers in a particular area.
c. may not be able to maintain a large inventory.
d. may consider including channel members that can extend credit.
e. may not have the resources to develop their own sales force.
Answer: a. are likely to have a large number of distribution centers.