Marketing MCQ
Marketing Chapter 1
____ is the sum of all points of encounter or contact that consumers have with the brand, and it extends beyond the experience or outcome of using it.
____ is the sum of all points of encounter or contact that consumers have with the brand, and it extends beyond the experience or outcome of using it.
____ is the sum of all points of encounter or contact that consumers have with the brand, and it extends beyond the experience or outcome of using it.
A. Touch point
B. Brand identity
C. Marketing mix
D. Customization
E. Interactive marketing
Answer: B
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