A company uses its information system to explore ways of reducing the wait time for technical support calls from its customers. In this example, the information system is helping address a _______ issue.

A company uses its information system to explore ways of reducing the wait time for technical support calls from its customers. In this example, the information system is helping address a _______ issue.

A company uses its information system to explore ways of reducing the wait time for technical support calls from its customers. In this example, the information system is helping address a _______ issue.


A. Tacit

B. Sporadic

C. Paradoxical

D. Strategic

E. Tactical



Answer: E. Tactical


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