A junior marketing executive at MegaGrain Cereals suggests increasing the package size and price of its best-selling brand without increasing the amount of cereal inside the box. Her superior warns that this might be a bad idea because MegaGrain's long-term survival, like most companies, depends on
a) cost-cutting measures.
b) continually selling to new customers and markets.
c) creating and maintaining satisfying exchange relationships.
d) high-volume, low-margin sales.
e) increasing shelf space for their brands.
Answer: c) creating and maintaining satisfying exchange relationships.